Graduate Diploma in Marketing (with Distinction) from RMIT University
Director since 31 October 2019; Independent
Sue has over 30 years experience in telecommunications, across fixed telephony, mobile and broadband. She has worked for Telstra, Virgin Mobile and most recently for Optus where she was a member of the executive leadership team.
From 2014 to July 2019, Sue was executive lead for Program Spring, a multi-year transformation program to replace over 30 billing and customer care systems for Optus, build a new digital platform and move over 10 million customer services to the new integrated system.
From 2010 to 2013, Sue was the CEO for Virgin Mobile Australia, a fully owned subsidiary of Optus. Prior to that, she was a Senior Vice President at Virgin Mobile USA where her responsibilities included product marketing, customer lifecycle management and analytics. Sue’s career began in Telstra, where she held a range of marketing and product roles.
Sue is on our People, Performance and Culture Committee.