Media releases

Chorus is continuing to work closely with other telecommunications providers to restore connectivity to Kaikoura, but conditions and the nature of the damage are very challenging and full restoration is expected to take some time.

Chorus earthquake status update midday   Around 2500 fixed line customers using the Chorus network are currently without service, with many of those issues power related.    Chorus’ copper and fibre network infrastructure has proven to be largely resilient in the face of significant damage.  

Chorus has today encouraged customers to find out as much as possible about the wide range of broadband choices available to them before making decisions about their connections.

Chorus today announced a conditional agreement with Crown Fibre Holdings (CFH) that will see free residential installations continue through to 31 December 2019 for those premises connecting to the UFB network.

Chorus has today announced that its service company partner Visionstream will be taking over fibre installations in areas that are currently being serviced by Downer.   

Chorus has today announced it has finished building its Ultra-Fast Broadband (UFB) network in Whakatane, meaning about 7000 households, businesses, schools and health facilities now have access to fibre.

Chorus has today announced that it will extend its one gigabit (1Gbps) residential and SME business fibre broadband service across its entire Ultra-Fast Broadband (UFB) footprint from 1 October 2016.

Chorus has today announced that director Clayton Wakefield will step down from the Board at the company’s next annual shareholder meeting on 1 November 2016.

Return to managing for long term value as operating context improves   Net profit after tax $91m (FY15: $91m) EBITDA $594m (FY15: $602m) 

Mark Ratcliffe has today given notice of his intent to step down as Chorus CEO and Managing Director around the middle of next year.

Update: Chorus fault restoration performance

Chorus has today provided an update on its fault restoration performance for the week ended 12 August, 2016.

Chorus has today provided an update on its fault restoration performance update for the week ended 5 August 2016.   “Average restoration time showed a small improvement to 57 hours during the week, despite an increase in incoming faults relating to some difficult weather conditions such as lightning and other storms around the country,” said Ed Beattie, GM Infrastructure

Chorus has today announced it has finished building its Ultra-Fast Broadband (UFB) network in Queenstown, meaning more than 7000 households, businesses, schools and health facilities now have access to fibre.

Chorus fault restoration performance

Chorus has today said that, in partnership with its service companies, it is aiming to recruit another 250 technicians and support staff by the end of the year. 

100 percent growth highlights New Zealanders’ insatiable appetite for internet data 

Chorus has today welcomed the release of the Government’s options paper seeking views on the next level of detail for a new regulatory framework for regulating fixed line communications services from 2020.

Chorus is experiencing the usual spike in the number of weather-related winter faults, coupled with an unusually high number of incidents of damage to our copper network caused by third parties.

Chorus has today announced it has finished building its Ultra-Fast Broadband (UFB) network in Rotorua, meaning nearly 26,000 households, businesses, schools and health facilities now have access to fibre.